Customer Support Analyst, B. Intermediate

Title: Customer support Location: Tallahassee FL Duration: 9 Months Scope of Services Responsible for software and hardware support. Provides technical advice, guidance and informal training to custom...

Customer Support Analyst, B. Intermediate

16 November 5:20 AM

Salary: $24996 — $24996

Company: Cogent Infotech Corporation

Location: Tallahassee, Leon County

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Description

Title: Customer support Location: Tallahassee FL Duration: 9 Months Scope of Services Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. R… View full job description

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